The Smartware Group contacted Igor when it learned that, thanks to a trademark conflict, it could not continue to use the name "Smart Maintenance" for its flagship CMMS (Computerized Maintenance Management System) software product.
Smartware has long known that they have a great and loyal customer base, a powerful-yet-easy to use product, and a great helpdesk, making their product the best in its class. What they were missing is the ability to stand out from the pack of other products in the market place with sound-alike names such as Super-Maintenance, Maintenance Boss, etc. So this became a perfect opportunity to change the name.
Igor created the name Bigfoot to replace the Smart Maintenance brand to convey the depth and breadth of the product over all aspects of a company's maintenance management and to immediately differentiate this powerful software platform from its competitors.